What Information We Hold and Why
When you register, we collect the details you provide — name, contact number, and the wallet identifiers tied to your JazzCash, Easypaisa, or Raast account. This lets us process deposits, verify withdrawals, and keep your account secure. We also collect session data: the device type, browser
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version, and IP address used at login. That data helps us detect unusual access patterns and protect your account from unauthorised activity. When you make a payment, transaction references from your mobile wallet are logged to match deposits to your account and confirm withdrawals. We do
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not store your full wallet credentials — only the reference and amount needed to reconcile the transaction. If you contact support, we keep a record of that exchange so the same issue is not treated as new each time. Data is held only for as long
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as necessary to operate your account or meet obligations under applicable law. Where local law in your eligible region requires specific retention periods, those take precedence. You can ask us what we hold at any time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.